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100% fundable

Business Analysis - Modeling Business Processes

Structured process models are the backbone of effective organisations. This training shows how to map, analyse, and improve business workflows in a clear and consistent way – following recognised business analysis standards and grounded in real-world practice.

Key topics

  • Core techniques for structured process documentation and analysis.
  • BPMN in practice – notation, model structures, and common use cases.
  • Examining workflows systematically – spotting bottlenecks and uncovering improvement potential.
  • Automation and AI as drivers for forward-looking process design.
  • Creating documentation that stays clear, consistent, and maintainable over time.

Prerequisite
A basic understanding of how businesses operate is sufficient. No prior knowledge of modelling techniques is required.

Target group
Those working at the interface of business and IT – in business analysis, process management, digitalisation, consulting, or related areas.

A compact two-day programme that helps you visualise processes precisely and build the foundation for confident, evidence-based decisions in modern organisations.
 

Course content
  • Getting acquainted and aligning expectations.
  • Course structure and learning objectives at a glance.
  • Training schedule and agenda.
  • Introduction to business process modelling.
  • Examination format and content overview.
  • Certification scheme for business analysis.
  • Purpose and benefits of business process modelling.
  • The three levels of the process hierarchy: organisation, process, and task.
  • Process-oriented vs. functional view of an organisation.
  • Assessing the impact of new process designs using the POPIT model.
  • Change implementation strategies: pilot, phased, direct cut-over, and parallel running.
  • Building an organisational model for a business process.
  • Internal and external elements within the organisational model.
  • Using process models to strengthen the value proposition.
  • Structure and components of business process models.
  • Notation standards in process modelling.
  • Hierarchy: process, task, and individual step.
  • The OPOPOT principle.
  • Process triggers: an overview of event types.
  • Performance measures and customer expectations in process context.
  • Writing structured task descriptions.
  • UML activity diagram notation.
  • Automating tasks, closing gaps, and restructuring workflows.
  • Business rules and underlying assumptions.
  • Identifying weaknesses and performance shortfalls.
  • Analysing combinations of conditions.
  • Gap analysis as a tool for process improvement.

Up to 100% funding for your continuing education

Attractive funding opportunities are available for numerous continuing education programs – depending on the funding program, up to 100% funding is possible.
The requirement is that you live or work in Germany. Our funding opportunities are not available outside of Germany.

Funding opportunities are available for career starters, job seekers, career changers, startups, experienced professionals, those seeking career advancement, and specialists.

Frequently asked questions

  • Business process modelling describes how business workflows are visually represented and structured – to understand, improve, and digitally transform them.
  • Clear process models make workflows more efficient, reveal weaknesses, and enable targeted use of digital solutions – saving costs and improving collaboration across teams.
  • Widely used approaches include BPMN, flowcharts, and EPKs. They make complex processes visible and standardise their representation for all stakeholders.
  • Business units, IT, project management, and senior leadership all benefit from a shared process view – enabling better communication and more confident decision-making.
  • A basic understanding of business operations is sufficient. Technical prior knowledge is helpful but not a requirement.
  • Business analysis is the broader discipline – covering requirements, objectives, and solutions. Process modelling is one of its key tools, used to concretely analyse and improve workflows.
  • Process modelling skills are considered a core competency in digital transformation – strengthening your profile in business analysis, project management, and process improvement roles.

Your Personal Path to the Right Continuing Education Program—We Provide Personalized Guidance

Our experienced educational advisors will guide you from your very first question all the way to the start of your continuing education program.