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AB-730 Transform business workflows with generative AI
Generative AI takes business processes to a new level. You’ll learn how to automate workflows with AI, sharpen decisions, and sustainably increase value creation across your organization.
Key topics
- Applying generative AI to streamline and accelerate everyday business operations
- Analyzing, automating, and scaling workflows to meet growing demands
- Embedding AI solutions smoothly into existing organizational structures
- Responsible AI deployment: ensuring compliance, transparency, and data security
- Exploring real-world use cases for modern, efficient process design
Prerequisite
If you have experience with digital work environments or business operations, you’ll find your footing right away. Prior AI knowledge is not required.
Target group
Anyone who wants to make business processes smarter with AI support – from managers and business analysts to IT-adjacent roles in the digital transformation space.
You’ll leave with concrete knowledge that helps you integrate generative AI into your workflows – strengthening productivity, quality, and innovation capacity across your organization.
course content
Introduction to generative AI
- Exploring the principles of responsible AI
- Getting started with Microsoft 365 Copilot as your everyday work assistant
- Learning check
Working effectively with Copilot Chat
- Understanding what Copilot Chat is and how it works
- Crafting effective prompts to get the most out of Copilot’s responses
- Organizing prompts and conversations in Copilot Chat
- Understanding Copilot agents and their use cases
- Learning check
Creating and refining business content with Microsoft 365 Copilot
- Using Microsoft 365 Copilot to structure and draft content
- Efficiently researching and compiling information with the Researcher Agent
- Learning check
Data analysis and visualization with Microsoft 365 Copilot
- Evaluating and understanding data workflows in Excel with Copilot
- Gaining meaningful insights from data using the Analyst Agent
- Learning check
Optimizing meetings and teamwork with Microsoft 365 Copilot
- Improving meeting preparation and follow-up with Copilot
- Making teamwork more efficient with Copilot Chat, Pages, and Notebooks
- Learning check
Setting the strategic role of Microsoft 365 Copilot in your organization’s workflow
- Scenario 1: Using Copilot to build weekly status reports
- Scenario 2: Developing customer proposals with AI support
- Scenario 3: Summarizing content and insights concisely
What will I learn in AB-730?
- AB-730 shows you how to use generative AI to automate and improve business processes – with a focus on practical, real-world workflows.
Who benefits most from AB-730?
- A great fit for anyone who wants to improve workflows with AI – whether in leadership, analysis, or at the crossroads of IT and business.
What prerequisites do I need for AB-730?
- Familiarity with digital workflows is helpful but not a requirement. No AI or programming background is expected.
What topics does the training cover?
- The training focuses on generative AI, smart automation, process optimization, data-driven decisions, and responsible AI use in an enterprise setting.
What value does generative AI bring to organizations?
- Generative AI shortens turnaround times, reduces the burden of routine tasks, and strengthens the foundation for better decisions across the entire organization.
Are there practical examples and ready-to-apply methods?
- Yes – AB-730 works with concrete scenarios and hands-on methods that translate directly to your own day-to-day work.
What will I take away from AB-730?
- You’ll leave with a clear picture of how generative AI works in workflows – and the tools to actively boost productivity, quality, and innovation.
