Reviews 4,2
Reviews 4,5
AB-900 Introduction to Microsoft 365 and AI administration
Microsoft 365 continues to evolve. Cloud services, AI assistants, and modern management concepts are changing how teams collaborate, how security is ensured, and how IT administrators manage their environments.
Key topics
- Understanding the structure and architecture of Microsoft 365 environments.
- Learning and applying management roles and permission models.
- Centrally managing identities and access rights.
- Implementing compliance, data protection, and security policies.
- Using AI tools and automated workflows effectively.
- Connecting cloud services and endpoints in an enterprise context.
Prerequisite
Anyone familiar with digital work tools and with initial exposure to IT systems can get started directly.
Target group
Ideal for anyone looking to enter Microsoft 365 administration: support staff, technicians, and IT beginners who want to manage cloud environments professionally.
This course combines practical administration fundamentals with modern AI concepts and provides the orientation needed for the secure operation of Microsoft 365 services in the enterprise.
- Get to know and understand the Zero Trust security model.
- Apply Zero Trust principles in Microsoft 365.
- Use threat protection and security intelligence in Microsoft 365.
- Identify identity concepts and authentication mechanisms.
- Manage access and permissions in Microsoft 365 effectively.
- Set up identity and access management in Microsoft Entra.
- Monitor identity security and resolve issues.
- Module assessment
- Explore the structure of the Microsoft 365 ecosystem and its main components.
- Get to know the Microsoft 365 Admin Center and key tools.
- Review Exchange, Teams, and SharePoint at a glance.
- Lay the groundwork for security, identity, and compliance.
- Assign administrator roles through role-based access control.
- Module assessment
- Identify data risks with Microsoft Purview and respond effectively.
- Examine compliance, AI-powered data discovery, and eDiscovery.
- Control oversharing and data access rights in SharePoint.
- Configure and review data protection in Microsoft 365 Copilot.
- Module assessment
- Learn what AI agents are and how they work.
- Compare Copilot and agents in Microsoft 365.
- Analyze licensing models for Microsoft 365 Copilot.
- Plan, deploy, and configure Copilot and agents.
- Explore practical use cases for Copilot and agents.
- Module assessment
- Manage Copilot licenses and usage-based billing.
- Monitor and adjust usage-based Copilot consumption.
- Track Microsoft 365 Copilot usage and adoption.
- Manage and govern Microsoft 365 Copilot prompts.
- Apply best practices for running Microsoft 365 Copilot.
- Module assessment
- Build a Microsoft 365 Copilot Chat agent – Step 1.
- Build a Microsoft 365 Copilot Chat agent – Step 2.
- Create and configure a SharePoint agent.
- Test and refine agents.
- Define user access and permissions for agents.
- Review agent approvals and management.
- Monitor and manage the agent lifecycle.
- Module assessment
Up to 100% funding for your continuing education
Attractive funding opportunities are available for numerous continuing education programs – depending on the funding program, up to 100% funding is possible.
The requirement is that you live or work in Germany. Our funding opportunities are not available outside of Germany.
Funding opportunities are available for career starters, job seekers, career changers, startups, experienced professionals, those seeking career advancement, and specialists.
