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Reviews 4,5
100% fundable

Understanding Cisco Collaboration Foundations (CLFNDU)

Cisco Collaboration unifies voice, video, and messaging within a single coherent infrastructure. The CLFNDU course builds the technical foundation needed to understand, classify, and confidently operate collaboration environments.

Key topics

  • Architecture and structure of modern Cisco Collaboration solutions.
  • Core concepts of Cisco Unified Communications.
  • Technologies for call control, voice, and video transmission.
  • Managing end devices, clients, and collaboration tools.
  • QoS, security mechanisms, and high-availability concepts.
  • Integration into IP-based network environments.

Prerequisite
Participants with foundational networking knowledge and a basic understanding of IP-based communication can join directly.

Target group
Intended for networking and system administration professionals who want to build structured knowledge of Cisco Collaboration platforms.

The core skills gained support sound technical judgment when building and operating Cisco-based communication solutions.

Course content
  • Value and advantages of collaboration technology.
  • Configuration parameters in Cisco Unified Communications Manager.
  • Endpoint registration and management.
  • Call signaling and codec fundamentals.
  • User administration in Cisco Unified Communication Manager.
  • Core concepts of the dial plan.
  • Quality of service and service classes.
  • Commissioning endpoints and features.
  • Setting up and customizing endpoint features.
  • Using the Cisco ISR as a voice gateway.
  • Managing media resources in Cisco UCM.
  • System maintenance and reporting functions.
  • Prerequisites and specifications for video endpoints.
  • Integrating Cisco Unity Connection.
  • Set up startup parameters in Cisco Unified CM.
  • Optimize system settings in Cisco UCM.
  • Deploy IP phones via automated or manual provisioning.
  • Administer end devices in Cisco UCM.
  • Create user accounts using LDAP.
  • Add and configure users in Cisco UCM.
  • Build a complete dial plan.
  • Work with partitions and call search spaces.
  • Understand how PLAR functions.
  • Install and set up the Cisco Jabber® client.
  • Apply endpoint features in practice.
  • Configure extension mobility.
  • Set up and customize the Jabber client.
  • Configure VoIP dial partners.
  • Set up ISDN and POTS connections.
  • Manage access to media resources.
  • Apply maintenance and reporting tools.
  • Diagnose and troubleshoot end devices.
  • Access video endpoints via CLI.
  • Integrate Unity Connection into Cisco UCM.
  • Administer users in Cisco Unity Connection.

Up to 100% funding for your continuing education

Attractive funding opportunities are available for numerous continuing education programs – depending on the funding program, up to 100% funding is possible.
The requirement is that you live or work in Germany. Our funding opportunities are not available outside of Germany.

Funding opportunities are available for career starters, job seekers, career changers, startups, experienced professionals, those seeking career advancement, and specialists.

Frequently asked questions

  • The focus is on fundamental concepts of modern Cisco communication solutions for voice, video, and collaboration in corporate networks.
  • The topics covered include IP telephony, collaboration architectures, end devices, protocols, and central functions for collaboration.
  • The content is suitable for small and large corporate networks with Cisco Collaboration and hybrid working models.
  • Clear communication structures, reliable voice and video quality, and a stable foundation for collaboration solutions.
  • Relevant topics include network technology, IP fundamentals, VoIP concepts, and a basic understanding of Cisco.
  • The fundamentals enable efficient communication via voice, video, and messaging—across devices and regardless of location.
  • Stable, scalable, and secure communication platforms are crucial for digital collaboration and growth.

Your Personal Path to the Right Continuing Education Program—We Provide Personalized Guidance

Our experienced educational advisors will guide you from your very first question all the way to the start of your continuing education program.