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100% fundable

MD-102 Microsoft 365 Endpoint Administrator

Managing endpoints in enterprise environments requires clear strategies and reliable tools. The MD-102 course equips you to operate, secure, and maintain Microsoft 365 workplaces at scale.

Key topics

  • Securing and managing Windows endpoints centrally.
  • Applying configuration profiles and policies with Microsoft Intune.
  • Controlling access and device health with Microsoft Entra ID.
  • Meeting compliance requirements and reducing security risks.
  • Deploying, configuring, and maintaining modern clients.
  • Monitoring systems, automating workflows, and resolving issues.

Prerequisite
Participants should have a working knowledge of Windows, Microsoft 365 services, and IT administration in enterprise settings.

Target group
This course is designed for those responsible for IT workplaces in organizations – whether in system administration, IT support, or infrastructure and cloud teams.

The MD-102 training gives you the foundation for professional, cloud-based endpoint management and prepares you effectively for the Microsoft certification exam.
 

Course content
  • Getting started with the enterprise desktop
  • Benefits of modern management approaches
  • Understanding the corporate desktop lifecycle model
  • Planning and purchasing considerations
  • Desktop provisioning options
  • Planning application deployment
  • Upgrade and decommissioning planning
  • Knowledge check
  • Summary
  • Getting started with Windows client versions
  • Windows editions and their feature sets
  • Selecting the right client edition
  • Checking hardware requirements
  • Knowledge check
  • Summary
  • RBAC and user roles in Entra ID
  • Creating and managing user accounts
  • Creating and managing groups
  • Managing Entra ID objects with PowerShell
  • Synchronizing objects from AD DS to Entra ID
  • Knowledge review
  • Summary
  • Getting started with device authentication
  • How Entra ID join works
  • Prerequisites, limitations, and benefits of Entra ID join
  • Connecting devices to Entra ID
  • Managing Entra ID-joined devices
  • Knowledge check
  • Summary
  • Getting started with Configuration Manager
  • Deploying the Configuration Manager client
  • Monitoring the Configuration Manager client
  • Managing the Configuration Manager client
  • Knowledge check
  • Summary
  • Getting started with Intune for mobile devices
  • Enabling mobile device management
  • Planning and configuring device enrollment
  • Configuring company enrollment policies
  • Enrolling Windows devices in Intune
  • Enrolling Android devices in Intune
  • Enrolling iOS devices in Intune
  • Using the Device Enrollment Manager
  • Monitoring enrollment status
  • Managing devices remotely
  • Knowledge check
  • Summary
  • Getting started with Intune device profiles
  • Exploring available profile types
  • Creating and assigning device profiles
  • Creating a custom device profile
  • Knowledge check
  • Summary
  • Getting started with device monitoring
  • Monitoring device profiles in Intune
  • Managing device synchronization in Intune
  • Managing devices in Intune with scripts
  • Knowledge check
  • Summary
  • Getting started with user profiles
  • Exploring user profile types
  • Options for reducing profile size
  • Setting up folder redirection
  • Syncing user state with Enterprise State Roaming
  • Configuring Enterprise State Roaming in Azure
  • Knowledge check
  • Summary
  • Getting started with mobile application management (MAM)
  • MAM considerations and requirements
  • Preparing line-of-business apps for app protection policies
  • Setting up MAM policies in Intune
  • Managing MAM policies in Intune
  • Knowledge check
  • Summary
  • Getting started with application deployment
  • Adding and deploying applications with Intune
  • Managing Win32 apps with Intune
  • Deploying apps with Configuration Manager
  • Deploying apps with Group Policy
  • Assigning and publishing software
  • Microsoft Store for Business
  • Implementing and updating Microsoft Store apps
  • Assigning apps to company employees
  • Knowledge check
  • Summary
  • Getting started with endpoint app management
  • Managing apps on enrolled devices with Intune
  • Managing apps on unenrolled devices
  • Deploying Microsoft 365 apps with Intune
  • Additional deployment tools for Microsoft 365 apps
  • Configuring Internet Explorer mode in Microsoft Edge
  • Reviewing the app inventory
  • Knowledge check
  • Summary
  • Getting started with advanced identity security
  • Windows Hello for Business
  • Deploying and managing Windows Hello
  • Identity protection features in Entra ID
  • Self-service password reset in Entra ID
  • Implementing multi-factor authentication
  • Knowledge check
  • Summary
  • Getting started with resource access
  • Enabling access to corporate resources
  • VPN types and configuration options
  • Always On VPN explained
  • Deploying Always On VPN
  • Knowledge check
  • Summary
  • Getting started with device compliance
  • Protecting resource access with Intune
  • Exploring device compliance policies
  • Configuring a device compliance policy
  • Conditional access concepts and planning
  • Creating conditional access policies
  • Knowledge check
  • Summary
  • Getting started with reporting and inventory
  • Reporting on enrolled device inventory in Intune
  • Monitoring and reporting device compliance
  • Creating custom inventory reports in Intune
  • Accessing Intune via Microsoft Graph API
  • Knowledge check
  • Summary
  • Getting started with device data protection
  • Windows Information Protection overview
  • Planning Windows Information Protection
  • Implementing and using Windows Information Protection
  • Encrypted File System (EFS) in the Windows client
  • Setting up BitLocker encryption
  • Knowledge review
  • Summary
  • Getting started with Microsoft Defender for Endpoint
  • Key capabilities of Defender for Endpoint
  • Windows Defender Application Control and Device Guard
  • Microsoft Defender Application Guard
  • Windows Defender Exploit Guard
  • Windows Defender System Guard
  • Knowledge review
  • Summary
  • Getting started with Windows security
  • Windows Security Center
  • Windows Defender Credential Guard
  • Managing Microsoft Defender Antivirus
  • Configuring Windows Defender Firewall
  • Advanced security rules in Windows Defender Firewall
  • Knowledge check
  • Summary
  • Overview of Microsoft Defender for Cloud Apps
  • Discovering and assessing cloud apps
  • Enforcing cloud app governance policies
  • Protecting information in cloud apps
  • Knowledge check
  • Summary
  • Assessing deployment readiness for Windows
  • Evaluating app and device compatibility
  • Using the Endpoint Analytics readiness report
  • Planning remediation steps
  • Knowledge check
  • Summary
  • Introduction to the Microsoft Deployment Toolkit (MDT)
  • Setting up an MDT deployment share
  • Creating and customizing task sequences
  • Deploying Windows with MDT
  • Knowledge check
  • Summary
  • Preparing the Configuration Manager environment
  • Deploying the Configuration Manager client
  • Managing client settings and collections
  • Monitoring deployment status
  • Knowledge check
  • Summary
  • Introduction to Windows Autopilot
  • Registering devices in Windows Autopilot
  • Configuring Autopilot deployment profiles
  • Self-deploying and pre-provisioned scenarios
  • Knowledge check
  • Summary
  • Overview of dynamic provisioning approaches
  • Deploying with subscription activation
  • Using provisioning packages
  • Azure AD join and MDM auto-enrollment
  • Knowledge check
  • Summary
  • Understanding the management transition continuum
  • Moving from Configuration Manager to Intune
  • Co-management setup and workload migration
  • Planning a phased transition strategy
  • Knowledge check
  • Summary
  • Introduction to Windows 365 Cloud PC
  • Provisioning Windows 365 Cloud PCs
  • Managing and monitoring Cloud PCs
  • Resizing and reprovisioning Cloud PCs
  • Knowledge check
  • Summary
  • Introduction to Azure Virtual Desktop
  • Setting up an Azure Virtual Desktop environment
  • Configuring host pools and session hosts
  • Managing app groups and user access
  • Knowledge check
  • Summary

Up to 100% funding for your continuing education

Attractive funding opportunities are available for numerous continuing education programs – depending on the funding program, up to 100% funding is possible.
The requirement is that you live or work in Germany. Our funding opportunities are not available outside of Germany.

Funding opportunities are available for career starters, job seekers, career changers, startups, experienced professionals, those seeking career advancement, and specialists.

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