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100% fundable

MS-102 Microsoft 365 Administrator

Administering Microsoft 365 means taking responsibility for core services, security structures, and the daily user experience across an organization. MS-102 prepares you specifically for these tasks.

Key topics

  • Managing identities and access rights with Azure AD and Microsoft Entra ID
  • Applying security, compliance, and data protection concepts in Microsoft 365
  • Configuring devices and policies with Microsoft Intune
  • Administering services including Teams, Exchange, and SharePoint
  • Monitoring, analyzing, and stabilizing ongoing operations

Prerequisite
A solid foundation in IT administration combined with knowledge of cloud technologies and security concepts is expected for this course.

Target group
Designed for administrators, IT professionals, and technical specialists who operate or want to expand Microsoft 365 environments within their organization.

MS-102 builds deep administrative expertise – from the technical foundations to the secure evolution of cloud-based enterprise structures.

Course content
  • Introduction
  • Managing tenant subscriptions in Microsoft 365
  • Integrating Microsoft 365 with customer engagement applications
  • Completing tenant configuration in Microsoft 365
  • Knowledge check
  • Summary
  • Introduction
  • Defining the user identity model for the organization
  • Creating user accounts in Microsoft 365
  • Configuring user account settings in Microsoft 365
  • Managing user licenses in Microsoft 365
  • Restoring deleted user accounts in Microsoft 365
  • Performing bulk user management in Azure Active Directory
  • Creating and managing guest users
  • Creating and managing email contacts
  • Knowledge check
  • Summary
  • Introduction
  • Understanding group types in Microsoft 365
  • Creating and managing groups in Microsoft 365
  • Building dynamic groups with Azure Rule Builder
  • Setting up a Microsoft 365 group naming policy
  • Creating groups in Exchange Online and SharePoint Online
  • Knowledge check
  • Summary
  • Introduction
  • Planning a custom domain for your Microsoft 365 deployment
  • Configuring DNS zones for a custom domain
  • Defining DNS record requirements for a custom domain
  • Creating a custom domain in Microsoft 365
  • Knowledge check
  • Summary
  • Introduction
  • Understanding how automatic client configuration works
  • Reviewing DNS entries required for client configuration
  • Configuring Outlook clients
  • Troubleshooting client connectivity issues
  • Knowledge check
  • Summary

Up to 100% funding for your continuing education

Attractive funding opportunities are available for numerous continuing education programs – depending on the funding program, up to 100% funding is possible.
The requirement is that you live or work in Germany. Our funding opportunities are not available outside of Germany.

Funding opportunities are available for career starters, job seekers, career changers, startups, experienced professionals, those seeking career advancement, and specialists.

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