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ITIL® 4 Strategic Leader Digital and IT Strategy (DITS) with exam
Shaping IT strategy at the leadership level calls for more than technical expertise. The DITS module provides the concepts and methods IT leaders need to align digital initiatives with business goals, make results measurable, and secure them for the long term.
Key topics
- Developing digital and IT strategies systematically and aligning them with business models.
- Building governance structures and embedding strategic direction.
- Aligning IT services with value contribution and business outcomes.
- Managing innovation and portfolio strategically.
- Identifying risks in a digital context early and ensuring compliance.
- Defining performance indicators, measuring progress, and building digital roadmaps.
Prerequisite
Participants bring solid knowledge of IT service management and have experience in senior or strategically focused IT roles.
Target group
The module is designed for professionals in senior IT positions: CIOs, IT managers, digital leads, enterprise architects, and experienced service managers and project managers with a strategic focus.
Strategic capability in IT creates clarity for decision-making and strengthens the ability to harness technological change effectively. Connecting strategy, governance, and value creation builds the foundation for lasting organisational success.
Booking any ITIL® course requires participation in an exam. The cost of the exam is already included in the course price.
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Course content
Guiding principles in the ITIL® 4 DITS context
- Value orientation as a guiding maxim
- Starting from what already exists
- Progressing iteratively and refining results step by step
- Encouraging collaboration and creating transparency
- Thinking systemically and holistically
- Prioritising simplicity and practical applicability
- Optimising processes and deploying automation purposefully
Understanding and responding to digital disruption strategically
- Digital technology as a driver of change
- Characteristics of the digital enterprise
- Building digital organisational forms
- Digitalisation as a process and goal
- Shaping digital transformation
- Business strategy and business models in a digital context
- Digital and IT strategy working in concert
- Developing and positioning digital products
- Services in a digital environment
- Connecting digital and IT strategy with ITIL SVS components
Embedding IT strategy in the ITIL® Service Value System
- Systematically analysing environmental and market conditions
- Accounting for external influencing factors such as PESTLE
- Incorporating the internal requirements of service management
Building future-proof IT strategies
- Ensuring organisational viability and agility
- Building resilience against disruption
- Pursuing efficiency as a strategic objective
- Promoting continuity and collaboration
- Analysing VUCA factors and integrating them into IT strategies
- Assessing and strengthening the organisation’s market position
- Deliberately shaping the organisation’s digital positioning
Analysing digital disruption across three levels
- Understanding ecosystem, industry, and organisation as levels of disruption
- Securing customer relevance and market presence
- Targeting operational excellence as a strategic goal
- Aligning internal and external perspectives
- Balance between agility and stability as a success factor
Strengthening market and customer relevance through digital strategies
- Deploying methods to increase market relevance purposefully
- Analysing and optimising the customer journey
- Integrating and implementing omnichannel strategies
- Tailoring delivery and support to context
- Analysing customer behaviour using data
- Using feedback systematically for holistic perspectives
- Improving service quality at every level
- Understanding the financial dimensions of digital transformation
- Developing strategies for financial management and planning
- Optimising the product portfolio in a targeted way
- Financing initiatives and managing their costs
- Striking a balance between innovation investment and operating costs
- Developing and evaluating billing models
- Critically assessing digital organisational strategies
Managing risks and opportunities strategically
- Setting up risk management in digital organisations in a structured way
- Using digital and IT strategy as the basis for risk decisions
- Identifying, assessing, and prioritising risks at an early stage
- Establishing a workable balance between risks and opportunities
- Learning key innovation methods and applying them deliberately
- Actively fostering and embedding a culture of innovation
Developing a digital strategy step by step
- Assessing digital maturity and identifying action gaps
- Formulating, communicating, and embedding vision and strategy
- Using business cases as a steering tool for digital and IT strategy
Putting digital and IT strategy into practice
- Defining and adapting operating models for digital enterprises
- Developing leadership capabilities in digital organisations
- Coordinating strategies and integrating them into day-to-day operations
- Planning and delivering large-scale transformation
- Introducing incremental changes in a structured way
- Providing strategic support for mergers and acquisitions
- Making targeted individual adaptations
- Understanding and applying Parallel Operating Models (POMs)
- Measuring and evaluating the success of digital and IT strategies
- Recognising typical patterns of digital transformation programmes
Up to 100% funding for your continuing education
Attractive funding opportunities are available for numerous continuing education programs – depending on the funding program, up to 100% funding is possible.
The requirement is that you live or work in Germany. Our funding opportunities are not available outside of Germany.
Funding opportunities are available for career starters, job seekers, career changers, startups, experienced professionals, those seeking career advancement, and specialists.
What does the ITIL® 4 DITS certification teach?
- The module covers strategies for digital transformation and IT leadership at an organisational level. Governance, innovation, business strategy, and risk management form the core – always with a focus on aligning IT services with business objectives.
Who benefits most from the ITIL® 4 DITS certification?
- The module is designed for IT executives, strategy managers, service managers, enterprise architects, and transformation teams. It is particularly valuable for professionals who are responsible for digital business strategies, IT governance, or organisation-wide service transformation.
What do participants need before starting DITS?
- The ITIL® 4 Foundation certificate is required. Participants who additionally bring several years of experience in strategic or senior IT roles are best placed to get the most from the module’s strong focus on leadership and transformation.
What topics does the DITS module cover?
- Core areas include digital business strategies, IT governance, organisational structure, risk management, innovation, and value creation through IT services. Models for managing and implementing digital transformation are also covered.
What value does DITS certification bring to organisations?
- Organisations benefit above all from a closer alignment between IT strategy and business goals. Clear governance structures, structured transformation, greater capacity for innovation, and more stable digital business models are the tangible outcomes.
How is the ITIL® 4 DITS exam structured?
- The exam tests strategic concepts, case study comprehension, and decision-making in a digital environment. It assesses whether candidates can apply strategic IT approaches to real business situations.
How widely is ITIL® 4 Strategic Leader recognised internationally?
- ITIL® is one of the most established frameworks for IT service management and strategic IT governance worldwide. The certification is globally recognised, making it a high-value qualification for professionals working in internationally active organisations.
What role does ITIL® 4 DITS play in digital transformation?
- DITS provides a structured framework for strategic IT management during periods of change. It brings together corporate strategy, digital innovation, and IT service management into an integrated approach for sustainable transformation.
