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100% fundable

AI+ Agent™

AI agents plan, act, and learn on their own – and that’s exactly why they’re changing how we think about work. In this training, you’ll learn how autonomous systems are built, how they operate, and how to bring them into your context effectively.

Key topics

  • Architecture and structure of modern AI agents
  • How models, tools, and data workflows interact
  • Automating complex processes with agent logic
  • Designing and coordinating multi-agent systems
  • Safety, control, and ethical responsibility in AI agents
  • Connecting agents to existing IT and business systems

Prerequisite
A basic understanding of digital processes and an interest in AI technologies are sufficient. Deep programming knowledge is not required.

Target group
Specialists and managers from IT, digitalization, product management, and innovation-oriented business roles with an interest in strategic AI applications.

You’ll build a solid understanding of autonomous AI – a key technology for the future – and develop the skills to evaluate, position, and actively advance agent-based solutions.

course content
  • Understand the fundamentals and how AI agents work.
  • Learn about the structure, components, and interactions of modern agent systems.
  • Identify typical use cases, common misconceptions, and initial practical examples.
  • Case Study: Analyze AI agents in Acme Retail’s customer support.
  • Hands-on Exercise: Create a Q&A chatbot using Gemini, Prompt, LLM Chain, and Flowise Cloud.
  • Anatomy of an AI agent in detail.
  • Classification by capability and purpose.
  • Matching agents to specific use cases.
  • Case Study: The use of AI agents to support mental health, using Earkick as an example.
  • Application assignment on the practical use of AI agents.
  • Overview of no-code and visual agent platforms.
  • Setting up your first agent flows with n8n.
  • Case study: Building an HR onboarding assistant without a single line of code.
  • Step by step: building four different types of agents.
  • Debugging and quality assurance for AI agents.
  • Sharing and deploying your finished agent.
  • Application Task.
  • Designing and coordinating multi-tool agents.
  • Agent chaining and building workflow logic.
  • Managing state, context, and user journey in agents.
  • Applying prompt engineering specifically for agents.
  • Understanding and using multi-agent systems (MAS).
  • Case Study: Optimizing marketing campaigns by integrating multiple tools.
  • Practical Exercise: Automating order status and notifications with Make.com.
  • Use cases and channel selection for AI agents.
  • Hosting environments – where does the agent run?
  • Data integration, security, and access control.
  • Monitoring, updates, and application mapping.
  • Practical Exercise: Integrating a Portfolio Assistant chatbot into GitHub Pages via Zapier.
  • Fundamentals of monitoring and traceability in agent systems.
  • Evaluating performance based on relevant metrics.
  • Implement safeguards for secure operations and against misuse.
  • Consider principles for the responsible use of AI.
  • Practical Case: Identify disruptions in agent operations and restore systems.
  • Classify typical error and failure scenarios from real-world applications.
  • Prepare and discuss agent logs and results in a way that is understandable to the team.
  • Final Project 1: Develop an intelligent personal AI assistant.
  • Final Project 2: Implement a sales support agent for lead outreach and email communication.
  • Final Project 3: Create an AI tutor for educational applications.
  • Develop a knowledge assistant for HR topics.
  • Design an AI agent for customer service.
  • Implement a triage bot for healthcare applications.

Up to 100% funding for your continuing education

Attractive funding opportunities are available for numerous continuing education programs – depending on the funding program, up to 100% funding is possible.
The requirement is that you live or work in Germany. Our funding opportunities are not available outside of Germany.

Funding opportunities are available for career starters, job seekers, career changers, startups, experienced professionals, those seeking career advancement, and specialists.