Reviews 5,0
Reviews 5,0
AI+ Microsoft 365 Copilot Retail Specialty™
Microsoft 365 Copilot combines generative AI with specific tasks in the retail sector. Whether it’s evaluating sales data, analyzing inventory, preparing campaigns, or drafting customer communications—AI is directly integrated into existing retail processes.
Key topics:
- Copilot in Word, Excel, PowerPoint, Outlook, and Teams
- Data analysis and predictive insights for retail data
- Prompt engineering for precise AI results
- Merchandising, marketing, sales, and inventory management
- Copilot Studio Agents and intelligent workflows
- Responsible AI, Data Privacy, and Secure AI Deployment
Prerequisites:
Basic knowledge of Microsoft 365 and a fundamental understanding of AI and business processes.
Target Audience:
Professionals in retail, marketing, sales, operations, merchandising, and business management.
This is how Copilot becomes a tool for data-driven decisions and more efficient processes in retail.
Course Content
AI & Copilot in Retail
- AI in Retail
- Microsoft 365 Copilot
- Copilot & Microsoft Graph
- Data Security and Responsible AI
- “Style Mart” Case Study
Copilot Features
- Microsoft 365 Copilot Basics
- Create Floor Plans for Stores
- Planning Seasonal Campaigns
- AI-Powered Sales Strategies
- “Urban Style” Case Study
Advanced Copilot Features
- Predicting Stock Shortages
- Generating Cross-Store Reports
- Case Study: The Fictional “Fresh Fund”
Copilot Studio
- Copilot Studio in Retail
- Integrate in-store query assistants
- Automate store location and availability inquiries
Optimize Copilot
- Refine Prompts for Engagement Scripts
- Integrate Supply Chain Tools
- Case Study: “Quick Mart”
Responsible AI with Copilot
- Applying Principles in Practice
- Data Protection and Compliance
- Biases, Hallucinations, and Human Oversight
- Putting Responsible AI into Practice
Copilot Practical Project in the Retail Sector
- Project Goals and Overview
- Step-by-Step Guide
- Findings and Results
- Conclusion
Up to 100% funding for your continuing education
Attractive funding opportunities are available for numerous continuing education programs – depending on the funding program, up to 100% funding is possible.
The requirement is that you live or work in Germany. Our funding opportunities are not available outside of Germany.
Funding opportunities are available for career starters, job seekers, career changers, startups, experienced professionals, those seeking career advancement, and specialists.
