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PL-7008 Create and Extend Custom Copilots in Microsoft Copilot Studio
In PL-7008, you build AI assistants that fit seamlessly into business workflows. You learn how to create, configure, and extend Copilots using Microsoft Copilot Studio – and connect them to real data sources.
Key topics
- Building conversation flows and dialogue structures
- Extending existing Copilots with new capabilities
- Connecting external data sources and APIs
- Automating recurring business workflows
- Analyzing and continuously improving AI solutions
Prerequisite
Familiarity with cloud services and a basic understanding of automation concepts will help you get started.
Target group
This training is aimed at developers, IT architects, and experienced power users who work with Microsoft solutions professionally.
Custom Copilots help you create AI-powered solutions that deliver immediate value to your organization.
- Understanding the structure and design principles of a Copilot
- Building dialog-based Copilot solutions step by step
- Setting up and managing AI-generated responses
- Testing and deploying a working Copilot application
- Configuring topics tailored to Copilot bot needs
- Structuring conversation branches for different user paths
- Extending support content with custom topics
- Managing fallback scenarios for unrecognized inputs
- Keeping topic overviews organized and up to date
- Using predefined data objects within Copilot
- Creating and customizing your own entity models
- Embedding objects in dialogue flows
- Defining and using variables during conversations
- Reusing variables across multiple components
- Integrating Power Automate actions into Copilot workflows
- Activating and configuring advanced Copilot features
- Setting up conversation handoffs in Omnichannel scenarios
- Structuring topics for customer support use cases
- Identifying triggers and defining appropriate responses
- Measuring and improving Copilot performance
- Setting up Copilots in Dataverse environments
- Managing topics and content in a structured way
- Configuring input rules and validation settings
- Retrieving and processing Dataverse data in conversations
- Publishing and sharing Copilots with teams
- Building a complete AI assistant using Microsoft Copilot Studio
- Preparing the environment and deploying the solution
Up to 100% funding for your continuing education
Attractive funding opportunities are available for numerous continuing education programs – depending on the funding program, up to 100% funding is possible.
The requirement is that you live or work in Germany. Our funding opportunities are not available outside of Germany.
Funding opportunities are available for career starters, job seekers, career changers, startups, experienced professionals, those seeking career advancement, and specialists.
