Strategic Negotiation Skills
Strong negotiation skills open doors – in professional life and beyond. This course gives you the tools to steer conversations with purpose, advocate for your interests, and reach agreements that truly matter. Timing and confident communication make all the difference.
Topics:
- The structure and psychology of negotiations – what principles actually matter and how effective dialogue works.
- Tactics and approaches that keep you in control while achieving outcomes that satisfy everyone involved.
- Systematic preparation for any negotiation – weighing options and developing flexible paths to agreement.
- Language, posture, and listening as the foundation of persuasive, confident communication.
- De-escalation strategies and creative approaches to handle tension and deadlocks.
Every negotiation is an opportunity – you’ll learn how to make the most of it.
- Understanding integrative and distributive approaches
- Navigating the three phases of any negotiation
- Building your negotiation capabilities step by step
- Defining your limits clearly before the conversation
- Identifying and leveraging WATNA & BATNA
- Putting your negotiation plan into action
- Choosing the right strategy for each situation
- Choosing the time and place with intention
- Eliminating disruptive factors in advance
- Identifying shared starting points
- Building a clear structure for the conversation
- Applying the five core steps of negotiation
- Finding the right way to open a negotiation
- Balancing openness and tactical restraint
- Reading expectations early on
- Applying ten tested negotiation techniques
- Breaking through impasses effectively
- Systematically evaluating available options
- Developing outcomes both sides can commit to
- Aligning interests and preferences with purpose
- Driving negotiations toward a clear outcome
- Formalizing binding agreements
- Staying composed under pressure
- Withdrawing with confidence when needed