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Negotiation Skills

Negotiating well means achieving your goals while preserving the relationships that matter. A strategic approach sharpens not only your arguments – it also deepens your awareness of what the other side really needs. That builds confidence, clarity, and lasting impact in every conversation.

Overview of topics:

  • What drives successful negotiations – psychology, structure, and preparation.
  • Communicating messages clearly and countering misunderstandings before they arise.
  • Knowing different negotiation strategies and applying the right one for each situation.
  • Handling resistance, conflict, and unexpected turns with composure and skill.
  • Developing win-win solutions that genuinely work for everyone involved.
  • Representing your position with confidence – verbally and through non-verbal presence.

These skills help you stay calm in difficult conversations, communicate with clarity, and achieve outcomes that hold – in your professional and personal life.

course content
  • What negotiations are and how they work
  • Key negotiation strategies at a glance
  • A comparison of the three core approaches
  • How a negotiation unfolds step by step
  • Applying mental models and mindsets to negotiation
  • Knowing and drawing on your own values
  • Understanding the different sources of power
  • Recognizing and managing emotions effectively
  • Spotting and making sense of conflict early on
  • Using de-escalation and calming techniques
  • Assessing whether negotiation is the right path forward
  • Setting clear objectives for the negotiation
  • Researching the relevant facts and background
  • Knowing and using your BATNA to your advantage
  • Analyzing the interests behind each party’s position
  • Establishing favorable conditions for the negotiation
  • Planning and crafting a compelling opening statement
  • What to keep in mind before a negotiation begins
  • Setting the tone with a strong opening statement
  • Using openness to understand what all parties really want
  • Working toward solutions that genuinely work for both sides
  • Securing the outcome and closing the negotiation professionally
  • Handling difficult moments with composure and skill

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