Reviews 5,0
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Outlook Level 2
Already familiar with Outlook? Level 2 helps you get even more out of it. Advanced features give you better control over communication, meetings, and shared workflows.
Key topics
- Setting up QuickSteps and using rules automatically.
- Taking calendar and meeting management to the next level.
- Collaborating with shared folders.
- Applying categories and filters strategically.
- Cleaning up and maintaining your mailbox systematically.
Prerequisite
You can get started if you already have some experience with Outlook and working in an office environment.
Target group
This course is aimed at anyone with coordination responsibilities – such as in project teams, assistant roles, or management-level positions.
Using Outlook intentionally helps you design work processes more efficiently and builds lasting digital capability.
Course content
Global settings and messaging features
- Using special characters and objects in emails
- Advanced message settings
- Configuring global Outlook options
- Setting up additional email accounts
- Managing multilingual content
- Translating text
- Customizing the Outlook interface
Managing emails with precision
- Inserting special characters and objects into emails
- Configuring individual message settings
- Using global Outlook options
- Adding more email accounts
- Coordinating multilingual email content
- Automatically translating email text
- Personalizing the Outlook interface
Optimizing your mailbox and controlling spam
- Managing mailbox and spam settings
- Identifying and blocking junk emails
- Highlighting important emails
- Keeping track of mailbox size
Automating message management
- Introduction: automated workflows
- Configuring out-of-office replies and auto-responses
- Applying rules and conditional formatting
- Creating and using QuickSteps
Configuring and customizing the calendar
- Customizing individual calendar options
- Configuring advanced settings
- Adding additional calendars
- Managing incoming meeting requests
- Setting up automatic acceptance of invitations
Efficient contact management
- Organizing and maintaining your contact list
- Importing and exporting contacts
- Editing and sharing business cards
Coordinating tasks within the team
- Introduction: delegating team tasks
- Assigning tasks to team members
Sharing Outlook content
- Setting up shared access to Outlook content
- Appointing a substitute
- Sharing your calendar with others
- Sharing contacts with the team
Outlook data management and archiving
- Reviewing and maintaining Outlook data files
- Setting up automatic archiving
- Creating and using new data files
Course review and next steps
Up to 100% funding for your continuing education
Attractive funding opportunities are available for numerous continuing education programs – depending on the funding program, up to 100% funding is possible.
The requirement is that you live or work in Germany. Our funding opportunities are not available outside of Germany.
Funding opportunities are available for career starters, job seekers, career changers, startups, experienced professionals, those seeking career advancement, and specialists.
